Build Rapport and Assist Customers (2 days)
Total Credits:
4
Duration:
2 days
Maximum class size:
20
Price:
$1.626,00
Included Standards
| Standard | Title | Version | Level | Credits |
|---|---|---|---|---|
| 11938 | Assist customers to select goods and/or services face to face | 3 | 2 | 3 |
| 11941 | Establish and maintain positive customer service interactions. Build rapport with customers | 6 | 2 | 4 |
