Customer Enquiries (4 days)

Total Credits: 
9
Duration: 
4 days
Maximum class size: 
20
Price: 
$3.226,00
Included Standards
Standard Title Version Level Credits
62 Maintain personal presentation and a positive attitude in a workplace involving customer contact 9 2 3
11938 Assist customers to select goods and/or services face to face 3 2 3
11941 Establish and maintain positive customer service interactions. Build rapport with customers 6 2 4

These standards are also available as individual distance learning packages